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SOFTEC2010 Frequently Asked Questions (FAQs)

About the Conference

MSTB is a voluntary and non-profit organization that represents the national industry interests and promotes the broad profession of software testing in Malaysia. MSTB provides the leadership and regulates the accreditation process and certification regulations for the Malaysian software testing industry.

Welcome to you! SOFTEC2010 is the third SOFTEC conference, and for first timers, we highly recommend you to visit the archives of previous SOFTEC conferences to have a quick look of what the conference offers.

SOFTEC2010 will be packed with many new features and more events that are tailored to meet delegates’ expectations and more. For more information, you can:

  • visit the conference website
  • join the conference Facebook group and forums (SOFTEC2010 Conference)
  • send any enquiry to the SOFTEC Secretariat (Attention to Ms Saadah Salleh) via email at

Thank you for offering to volunteer. We already have specially-hired event organisers working on the conference this year, but we really welcome your support to make this conference more successful, and enriching.

We encourage you to inform your colleagues, business partners & associates, your friends and clients about this conference, and to recommend that they participate and attend this conference. We also recommend you to email them the PDF copy of the brochure to reduce the paper wastage.

Attending the Conference

The SOFTEC2010 Conference is open to members of the software testing and related industries, and the general public. It offers a unique opportunity to gain access to quality content, quality networking and quality insights into the industry’s new developments from the many world-renowned experts and speakers who will congregate at SOFTEC2010.


To obtain the conference brochure, you can either:

  • download the PDF copy of the brochure from the website
  • send an email to the SOFTEC Secretariat (Attention to Ms Saadah Salleh) via email at for a hardcopy of the brochure.

If you would like the hardcopy brochures to be mailed to your associates and clients, please send an email request, complete with the list of recipient’s names, designation, email, company name, address and telephone/fax number. Send your request to the SOFTEC Secretariat (Attention to Ms Saadah Salleh) via email at or SOFTEC 2010 Secretariat (Marketing Team) at We shall advise you when the brochures are mailed.

The conference sessions typically starts at 9:00am, and ends at 5.30pm. The Secretariat Helpdesk opens at 7.45am daily for registrations, responding to enquiries and providing assistance to delegates.

Conference attire is business casual, or any attire deemed appropriate for a business day.

It is a good idea to bring business cards, or illustration postcards with your contact info. You can give these out to people you meet. Bring also any other materials that will facilitate your networking with peers, and money for buying various books that will be available at the exhibition area.


The conference venue offers specially priced hotel rates for SOFTEC2010 delegates. Simply download the hotel booking form here, and submit your booking directly to the hotel. You will be responsible for securing your own accommodation.

The conference is also surrounded by several reasonably-priced, quality business hotels. Please visit the conference website ‘Hotel & Travel Info’ for more details.

To become a presenter, you need to respond to our Call for Papers and submit the necessary information required by the Call For Papers. The Call For Papers starts on 1 November 2009 and closes on 15 January 2010. Please visit the conference website for details, or email the SOFTEC Secretariat (Attention to Ms Saadah Salleh) via email at for details.

Exhibition booths are limited, with selected booths allocated to event sponsors and also subject to ‘First Come First Served’ basis. Please contact the SOFTEC Secretariat (Attention to Ms Saadah Salleh) via email at or SOFTEC 2010 Secretariat (Marketing Team) at for exhibition details.

Yes, you can purchase the proceedings in CD format. However, the proceedings will only be available for purchase 2 weeks after the completion of the conference, to allow for the finalisation of the audio & video of the proceedings. We will publish the prices for the proceedings on the conference website after the conference ends.

We welcome your attendance at this conference, and we look forward to assisting any way we can. In selecting the conference venue, we have ensured the venue provides at least the minimum amenities and accessibility for disabled persons, especially those in wheelchairs. However, we are not able to provide for every disabled facility unless we know what you need. We hope you can advise us on your specific needs early, and we will endeavour to accommodate you.


Yes, ample parking is available. The following are the normal parking charges:

Conference Special Rate = RM10 flat rate Per day
Any other time, the charges will be at RM8 for the first hour and RM5 for subsequent hour.

Please get your parking ticket validated at the conference Secretariat Helpdesk to enjoy the Conference Special Rate


Depending on the ticket type you choose, the SOFTEC2010 registration fees cover the hospitalities (meal services, breaks etc.) and entrance to the sessions you choose/applicable for the ticket. For the full list of tickets, sessions and fees, please refer to the conference website under ‘Registration Fees’ page.


For online registration, the registration is accessible 24 hours. For manual registration (via fax, walk-ins, mail-in registrations), the Secretariat receives and processes all registrations during office business hours of 9am-5pm, Monday to Fridays at GMT+8. Should you need to talk to us regarding registrations and having difficulty due to the time difference, please send an email to SOFTEC 2010 Secretariat (Attention to Ms Saadah Salleh) via email at or SOFTEC 2010 Secretariat (Marketing Team) at and we will arrange to contact you back.

Online and manual registrations will close at 5pm (GMT+8) on 30 June 2010 (subject to availability of seats).


You can register by doing the following steps:


Choose your tickets and fill up the registration form via online registration ( or by downloading the registration form from our website or e-brochure.


Make your payment via Bank Remittance/Telegraphic Transfer to :
Bank name : MAYBANK
Branch : Technology Park Malaysia, Bukit Jalil
Account name : Malaysian Software Testing Board
Account number : 5644 1870 5318


E-mail or fax us the completed registration form together with a copy of bank slip or bank transfer reference number to or +603 4108 6703/+603 4108 7815

If you wish to pay via cheque, please make it payable to MALAYSIAN SOFTWARE TESTING BOARD and write SOFTEC2010 and your name at the back of the cheque and send together with the completed registration form to :

SOFTEC2010 Conference Secretariat
Citra Integrated Communiactions Sdn Bhd
Wisma Citra, 9146, Jalan Bandar 4,
Taman Melawati 53100 Kuala Lumpur


All cancellation of confirmed registrations must be made in writing to the SOFTEC2010 Secretariat. In the event of cancellation, some administrative charges will be levied. If cancellations are received:

  • more than 45 days before the programme, a full refund of the paid fee less 15% administrative charges will be given, or 15% of the invoice amount will be charged.
  • 45 to 15 days before the programme, a 50% refund of the invoiced/paid fee will be given, or 50% of the invoice amount will be charged
  • Less than 15 days before the programme, no refund will be given but a substitute delegate is welcome to take your place, or a set of conference proceedings will be given.
  • Non-attendance after invoicing by us/full payment received, will incur the full conference fee.

A registration cancellation does not automatically cancel the hotel reservation you may have made for yourself. You are responsible for making this change with the hotel.

To cancel, please contact the SOFTEC Secretariat (Attention to Ms Saadah Salleh) via email at and ensure you receive official cancellation note from us.

Substitution is allowed, with prior written notification of the name and the designation of the new delegate(s) at least 72 hours before the commencement of the conference. Transfer of registration to other programmes/future conference(s) is not allowed.


Due to past year’s overwhelming response to some of our speaker’s sessions and the limited number of seats for such sessions, we have introduced a seat reservation procedure. You need to select the session you wish to attend when filling up your registration form, and your seat reservation will be detailed in the confirmation letter that you will receive from us.

Should you wish to change sessions after you have made your registration, please contact the SOFTEC Secretariat (Attention to Ms Saadah Salleh) via email at


For online registrations, you can pay using credit cards through our secure online payment system.

For manual registrations, we accept cash, personal and company cheques, warrants and interbank transfers (subject to sufficient bank payment details). All registrations are subject to the clearance of payments. Please note we accept Malaysian Ringgit currency and US Dollars for payments

We encourage delegates to complete the payments by the cut-off date before the conference, to secure your places in the conference. We shall not be collecting any payments on the conference day.


There are several ways to save on conference fees and expenses.

  • Take advantage of the lower fees for Early Bird registrations, and group registrations.
  • If your company is a contributor to the HRDF fund, your company may get reimbursed for conference expenses under the SBL Khas scheme.

To obtain an official quotation, please request one through the SOFTEC Secretariat via email at /

For payments using Malaysian Government warrants, we acknowledge that such warrants are confirmed payments. As such, we consider the registration date as the date the registration form is received. If you registration is received within the Early Bird promotion period, you will enjoy the Early Bird fee price.

For overseas delegates

Citizens of some countries will need to apply for entry visa to Malaysia. Please check for the latest list of countries and visa requirements at Immigration Department of Malaysia's Official Website.