About MSTB’s Quality Software Product Certification Scheme
MSTB`s Quality Software Product Certification Scheme (QS) provides an independent, third-party certification of software products based against international standards.
The scheme is ISO-driven and MSTB as the Scheme Owner and Certification Body certify software product against the following standards:
The MSTB quality model conforms to the ISO/IEC 9126-1:2001 which defines 6 quality characteristics of software broken down into 27 sub-characteristics (QS 9126 option) or to the ISO/IEC 25010:2011 (QS 25023 option) which defines 8 quality characteristics of software broken down into 31 sub-characteristics.
MSTB software product quality evaluation follows the ISO/IEC TR 9126-2:2003 (QS 9126) or the ISO/IEC 25023:2016 (QS 25023). ISO/IEC TR 9126-2: 2003 is an ISO technical report that provides 112 external metrics to assess the 6 quality characteristics defined in ISO/IEC 9126-1: 2001, whereas the ISO/IEC 25023:2016 is an ISO standard that provides 87 quality measures for measuring attributes of the eight (8) external quality characteristics defined in ISO/IEC 25010:2011
MSTB documentation evaluation of software product conforms to ISO/IEC 25051:2006 (QS 9126) or ISO/IEC 25051:2014 (QS 25023) – a standard used to evaluate documentation for Commercial Off-the-Shelf Software (COTS) or Ready to Use Software Product (RUSP)
Note 1: Malaysian standard of MS 1883: Part 1:2005 is identical (IDT) to international standard of ISO/IEC 9126-1: 2001 with both standard documents share the same quality model, characteristics and sub characteristics.
Note 2: Malaysian standard of MS 1883: Part 2:2005 is technically identical to international standard of ISO/IEC TR 9126-2:2003 as both share the same external metrics and measurements for the sub characteristics in ISO/IEC 9126-1: 2001.
The Scheme involves four (4) options as described below:
MSTB as the certifying body for the Scheme is governed by the ISO/IEC 17065:2012. This is our assurance of professional quality software certification. It also means that we guarantee confidentiality regarding your software and competence regarding our results.
To ensure impartiality and integrity of the Scheme, MSTB has three (3) committees (Certification Decision Committee, Impartial Committee and Complaints and Appeals Committee) consist of specifically selected members made up of practitioners and professionals from various sectors covering industry, academia and government agencies.
The software product will be tested by an accredited independent lab (MSTB or any other third (3rd) party appointed by MSTB) which meet applicable requirements of MS ISO/IEC 17025:2005, which is a standard used by testing and calibration laboratories.
In essence, QS-certified software reflects trustworthiness of the product against a set of internationally recognised standards. It fulfils the need for independent verification of the quality of the software.
For buyers and users, the benefits of buying certified software include:
Reduced risks by leveraging on expert validation by an independent and accredited organization
Assurance of software product quality before purchase
Protection against potential ‘hidden’ costs of using substandard software products
Certifying your software
Customers are becoming highly sophisticated and more discerning in selecting software – whether for personal use or for their businesses. They demand reliability, availability and integrity of software products and systems.
Trust is the key. Interests on the products can be quickly converted into sales if customers’ trust is gained. Independent verification of the quality of the product helps built that trust.
For software developers and vendors, having your software certified will help you to:
Gain your customer’s confidence
Get an internationally recognized Certificate of Quality
Improve the marketability of your software domestically and internationally
Strengthen your position in the marketplace
What Software Can Be Certified
To be eligible for certification, software products must be fully functioning with completed product and user documentations.
The QS Certification Scheme will cover most types of software including:
Hardware appliance software, and
However, certain types of software products may not be eligible for Certification, such as:
Software with simple function whose technical or economic value is minimal
Software that lacks universality as it is only operated in an isolated environment
Gambling software, and
Harmful software that may interferes with sound business activities
The MSTB QS Product Certification Scheme is available. Your software deserves to get its quality certification.
The first step to take is to view and study materials as below.